It is tricky being a zero waste store while shipping packages large distances using carbon-intensive vehicles. We do our best to minimize waste at all stages of the shipping process. Here's some of the ways we do that:
1) All of local our deliveries are made with an electric van, and we only ship to Canada to prevent immense carbon emissions.
2) We ship using the minimum packaging possible, avoiding plastic and avoiding virgin materials. All of our jars for refillery products are repurposed jars donated from the London community. You can be 100% sure that your product is coming in a package that has been sanitized and repurposed- we love extending the lifestyle of products.
3) We try not to put any packing materials inside of shipping boxes, but for any orders that are fragile, we use post-consumer packing materials inside of our boxes.
4) Our shipping labels are 100% recyclable, compostable, plastic-free and, where possible, printed on GOOS (good on one side) paper. We seal our boxes with non-reinforced plastic-free paper tape.
Our product selection has all been sourced and selected to ensure our products are ethically made, sustainable, and high quality.
We provide free delivery and free on all of our products in London, Ontario for orders over $40. Orders under $40 can also be delivered for a small fee of $5.
CANADA WIDE DELIVERY
If you're located outside of London and are unable to come to the store, we offer Canada Post Shipping free for orders over $150, or for a fee calculated at checkout